Frequently Asked Questions
Ravtix offers a suite of services including offshore staffing (Global Workforce Solutions), third-party debt collection, comprehensive Business Process Outsourcing (BPO), specialized medical billing, 24/7 customer support, and fully custom business services tailored to your unique requirements.
Yes! This is our core specialty. We manage the entire process of building and managing your dedicated offshore team in Pakistan. This includes recruitment, onboarding, training, HR, payroll, IT infrastructure, and office space, allowing you to focus on your core business goals.
We focus on building true partnerships, not just completing tasks. Our key differentiators are a commitment to high-quality execution, transparent client communication, data-driven operational management, and a deep understanding of the compliance and quality standards expected by global businesses.
Yes. We operate with strict adherence to international best practices. This includes data security protocols like GDPR, and compliance with regulations such as the FDCPA for debt collection services. We ensure full confidentiality and legal compliance in all our projects.
Getting started is easy. Simply contact us via our website's contact form or email us at info@ravtix.com. We’ll promptly schedule a discovery call to understand your needs, answer your questions, and propose a tailored plan to achieve your goals.
Yes, we understand that every business has different financial needs. We offer a variety of pricing models, including hourly rates, fixed monthly retainers, and hybrid models that combine both, depending on the service and your preference.
Absolutely. We specialize in providing white-labeled services, acting as a seamless extension of your team. Our professionals can use your brand identity, email domains, and internal tools for a fully integrated experience.
Not at all. While we have a strong presence with US clients, we proudly serve a diverse international clientele from the UK, Canada, Australia, the UAE, and beyond. Our operations are designed to cater to a global market.
Yes, rapid scalability is one of the primary advantages we offer. Our robust offshore hiring and operational model allows you to scale your workforce quickly and efficiently without compromising on quality, control, or your budget.
Please ask! Our "Custom Services" offering means we are always open to creating bespoke solutions. We thrive on new challenges and often develop custom service models to meet the specific, unique needs of our clients.
We ensure seamless and effective communication. Your team will be accessible via standard business tools like Zoom, Slack, Microsoft Teams, and email. We establish clear communication protocols and reporting structures that fit perfectly into your existing workflow.
Data security is our highest priority. We implement multi-layered security measures, including signing strict NDAs, employing secure networks and access controls, and providing ongoing training to our teams on data protection and confidentiality best practices.